June 7, 2011
Josh L. from Yelp: “Very professional and friendly. Took the time to program both garage doors into my van dash. Answered all my questions...and I had a lot. Checked my single garage door as well when they were only there to replace my double garage door. High quality products. Only reason I didn't give them 5 stars is because I think they might be a little more expensive than some other places. On the other hand, you probably get what you pay for. Highly recommend.”
May 18, 2011
Julee P. from Yelp: “Best pricing on both a new garage door and garage door opener! Extremely professional, courteous service performed by Jorge. Everything accomplished as promised.”
April 11, 2011
Nancie Chen from CitySearch: “Jeff is great!” “My garage door was broken so I called them on Friday and someone came by on Monday morning. The service person Jeff is very friendly and courteous. He showed me where the problem was and replace the two broken spring right away and the garage door is working nice and smooth again. Everything took less than 30 minutes. I am very happy with the service. Very professional.”
March 26, 2011
Jason B. from Yelp: “I called Garage Door Medics once the spring on my garage door broke; they were referred to us by our home warranty company. They were able to schedule something that same day, and were punctual in maintaining that appointment. In the land of construction companies, home repair places, appliance vendors and the like, one company's product may occasionally blend with another. From that point, and at least from my experience, it's customer service and professionalism that differentiates the good from the bad in terms of a homeowner looking for a reputable company. Garage Door Medics not only replaced the broken spring with a new, steel spring, but they also adjusted the complementary spring on our garage door and tested it several times to ensure it worked. Just a seamless, without-a-hitch process overall for me. Jeff, the technician who fixed the spring and performed the numerous tests, was very professional and efficient. His care and attention to detail assured my garage door was up and running in no time flat. Thanks, Jeff. For other people curious about GDM, I can only say that, if you have garage door issues, they're the people to call.”
March 24, 2011
Bud Willis from Angie’s List: “I used Garage Door Medics three weeks ago. They installed a garage door opener for me. They got everything adjusted so that I can open the garage door from several points around the property. The guy game me his personal cell phone number so that I can call him if I have any issues. I had a question for him and he came right out to help me. I will have them again in a heartbeat. They were friendly and professional. They worked fast. They did a perfect job. They did more than what I expected them to do. They went over and above what I thought they would do. I was very pleased with their work. They were courteous. They knew their job well. I would rate them an A+. I will definitely use them again in the future. One person could have done this job but they came with 3 people to make sure everything was right.”
February 24, 2011
Robert Campbell from Angie’s List: “My garage door was not closing completely on one side. The door was operating a little noisier than usual, but it was over twenty years old and had never been serviced before. Jorge arrived right on time, he was very professional & courteous. It only took him a couple of minutes to discover the problem with my door, a broken hinge between a the door panels. He inspected the entire door assembly and brought to my attention that the end cap bearings were worn out on one side and nearly shot on the other side. He showed me the worn parts and gave me an estimate of the parts & labor to replace. The damaged bearings also damaged the pipe holding the spring. After 20+ years of use it needed some repairs. Jorge had all the repairs done very quickly, approximately 2 hours and my door was working better than new, much quieter. I would recommend Garage Door Medics, on time, with all parts and tools to do and finish the job in one visit. Took all the damaged parts with him, I didn't have to deal with them on trash day. Expert work at a reasonable price.”
February 9, 2011
Michelle B. from Yelp: “The gear assembly broke in a garage door opener at one of my rental homes and within a few hours Shawn was dispatched to repair my unit. Shawn was prompt, courteous and very knowledgeable. I would highly recommend Garage Door Medics and their technician Shawn to repair your garage door and garage door opener. If I have any more issues I would definitely call them again.”
XNavuNuc from Kudzu: "Jeff worked on two garage doors for me. Both with excellent results. I have used them in the past and will call whenever the need arises."
December 03, 2010
Senlupa From Kudzu: "Great Service! Shaun was our service person. His professionalism and quality work really shines! He provided Excellent service!!!"
December 03, 2010
mikejohnkelly from Kudzu: "My garage door spring went out two days before Thanksgiving as all my family was arriving. I was able to get an appointment within a few hours of calling. Shaun came out and had me up and running quickly. He's very polite and efficient. Thanks!"
December 02, 2010
Bella91911 from Kudzu: "While it took a few days to be called to schedule an appt, they did have next day available. Shaun came out, even called first, and took care of everything the same day! He was very polite and knew his job!"
December 01, 2010
DonaldS from Kudzu: "I was very impressed with the way Shaun took care of our garage door opener. It turned out we had a blown fuse & he went to the store & bought a replacement since he had just run out before he got to our place, this way he was able to get us back up & running that day. I appreciated that very much!"
November 30, 2010
salmcge from Kudzu: "Shaun was our repair person. He did even more than expected, was very professional, courteous and his customer service was excellent. He definitely knows and understands garage doors."
November 30, 2010
RoseannI from Kudzu: " Just had a new spring installed for my problematic door. Jeff Merkel took the time to explain why I needed the spring and really went out of his way to make sure I was happy and understood the process. I would highly recommend this company, ask them to send Jeff Merkel he is great!"
November 27, 2010
lippypsych from Kudzu: " Originally went in for a replacement spring, but ended up getting a new conversion kit. It was a little more than I planned on spending, but well worth the expense. The staff was very courteous and professional. Jeff did an outstanding job installing the new system. He completed the job quickly (less than 45 minutes), answered all my questions, and even aligned and adjusted the new system. He was very knowledgable, professional, and couteous. Great job - thanks! "
November 22, 2010
Jay S. (Scripps Ranch) from Kudzu: " I received excellent service today to fix a problem with the gear in the garage door opener motor at my house. The technician Jeff (I didn't get his last name) was professional & courteous. He took the time to explain what needed to be fixed, and did a thorough job. I highly recommend this company. I will definitely use their services again if I need to."
November 20, 2010
BP1971 from Kudzu: " Jeff Merkel was our technician. He arrived on time and quickly diagnosed our problem. He gave us the cost upfront and provided us with the different options available to us. He finished within 5 minutes and was professional and pleasant. We will use this company again. "
November 17, 2010
GanlyE from Kudzu: " Your technitian, Jeff Merkel, was right on time and did an excellent and rapid job while answering all my questions. He is a credit to your company and I would recommend him and you any time! P.S. Your ad in the Yellow pages is also very good. "
October 23, 2010
605930 from Kudzu: " Shawn L. came to the house after I waited until 2PM for a service person to show up - I had appt between 10AM and 1PM. I called at 2PM and was told my appt was for the next day; yet I had had two phone calls with/from Garage Door Enterprises on 10-19-10 confirming that the appt was for 10-20-10. Once past that frustration, the company quickly found someone who could come to my house within the 1/2 hour. Shawn was very pleasant, performed a full examination of my door, listened to my concerns about the operation of the garage door and suggested various corrections & assoc. costs. The cost of the correction I selected was covered by the price of the service call. Shawn also gave me the name of the lubricant he used and the cheapest way to buy some of my own. I am very satisfied with the repair and will call them again when I need garage door service "
November 2, 2009
bloomer67 from Kudzu: "I have used this company for a number of years now, with my personal home and rentals, great prices and great service. I would recomend to anyone, and I have! "
November 1, 2009
4johnsons from Kudzu: " GDM installed a door in my rental unit. Their prices were reasonable and they did a great job A+! "
October 31, 2009
brettnelson from Kudzu: "Twice i have had the pleasure of letting garage door enterprises service my garage. Once was a door replacement 2 years ago. I chose garage door enterprises because they've been in business for close to 20 years. I wanted someone that was going to be there for me if and when i needed help. My door arrived and after the installer had some questions and issues with the clearance for the door and the "mess" in my garage, i
got to speak with the owner of the company himself who without me asking decided he could come by and look at these issues. He was at my house for 15 minutes. He told me that we could solve the issues and that my door would be in by the end of the day. It was, and it was not a "normal" or "easy" job. He stuck to the quote and i couldn't be happier with my new sectional door. The second time i have dealt with garage door enterprises, my opener didn't reverse just as my 3 year old daughter went running under the door. Luckily, i was able to grab her arm and drag her out just as the door was 10" from closing to the ground. Obviously this scared me so i called and asked for an inspection. GDE came out and told me that the old opener i had was unreliable and suggested i get a newer model with the "electric eyes" that automatically reverse the door if someone crosses its path. These work so well, i cant believe i waited all this time to upgrade. Professional service, honest business practices and they have a lifetime customer. "
July 26, 2009
Logic1 from Kudzu: " This was a company that replaced our old garage door a few years ago. The door still looks and works like new. "
July 26, 2009
_satisfied from Kudzu: " Definitely outstanding service, correct a motor problem within a few minutes based on technicians outstanding expertise. Went beyond the call of duty also by re-lubricated rails, ensuring alignment of garage door, WD40'd wheel based area's. Cleaned sensor lights, and ensure all remotes worked great, and even setup a difficult off the wall remote garage door keypad.
I had another company come up a day earlier, and wanted to charge easily $1,000 more for all kinds of replacements.
GDE only charged me $99.00 for maintenance. They're great. Highly recommend them to family, friends, neighbors, & work mates.
Awesome Service all round.
June 24, 2009
kdw92119 from Kudzu: " Initially we had some problems with install. However,they bent over backwards to make it right. They even threw in a freebie for the inconvenience. I highly recommend this company. GOOD JOB GDM! "
June 17, 2009
HomeForever from Kudzu: "'We have been using this company since the 1970's. Recently we designed a very beautiful and stunning garage door. The sales representative and installers were excellent. We are 100% happy."
June 15, 2009
dflint from Kudzu: " Dear Mick,
Thank you so much for making the repairs to the garage door. It has never been so smooth or quiet in recent history. I realize you are a small business and can't warranty these things forever, and I appreciate your flexibility. I will certainly continue to recommend you to others and use only your company for service calls. "
June 15, 2009
SILVERKING from Kudzu: "GDM installed our present garage door and opening system. We have been extremely pleased with the quality of the hardware as well as the appearance.
They have responded promptly and expertly with our requests for periodic preventive maintenance tune-ups.
On an out of warranty need for repair, they responded promptly, and had it up and running, with a minimum charge.
The people on the phone, as well as the technicians who show up to do the work, are all efficient, polite, pleasant, competent, and represent the company in a superb manner. They are reasonable and worth every penny in spades!!
I recommend them without reservation to friends, family, and anyone else in need of a new garage door, or repair of an old system.
I am 80 years old, and have dealt with service people all across the country for years. These people are among the very best, in my experience. "